Returns

Customers have 90 days from date of purchase for a full product refund. We ask you to give our products a fair and complete test and for that reason, we ask you to at least use the products for 30 days, or longer, depending on the severity of the ailment. This is an all organic product and with all natural ingredients. It will take some time to help reversing the illness effectively and safely. If you are still not satisfied we will reimburse you for the product.

The refund policy does not cover the cost of shipping and handling but the product itself only. All bottles must be returned to our office to receive the full refund.

There are no refunds for any Auto-Ship packages. Auto-Ship is our special promotion, it is not available for refund.

There is no refund for any Special Promotion packages. They are not eligible for any refund.

Customers must call 616-977-8500 for customer service to get a RMA (Return Authorization Number) and this number must be displayed on the outside of the box. Packages sent to us without an RMA number will not be accepted and returned. We do not refund for the cost of shipping to our offices.

We strongly recommend returning packages to us through certified mail with a tracking number. If we did not receive the product back and the customer can not prove that the product is returned, we will not issue a refund. Proof of delivery can be the delivery confirmation number or signature as required by the USPS.

We only allow one return per product per customer. This is to prevent excessive returns. Customers can order as many products as they wish but we only allow one return for any particular product per customer.

Customers have exactly 90 days from time of purchase to return the product to us. We do accept the postmark on the return package as the returned date, due to sometimes slow mail. Items received outside of this 90 day policy will not be processed.

Returns will be processed within 10 business days and a refund issued within 10 - 20 business days. Refunds will be issued in the same manner as the original purchase payment method. If this payment method is no longer available for any reason, we will issue a company check as a payment method.