Customer Service Guideline
We will greet our customers in a courteous and professional manner.
We will listen effectively to our customers’ requests and promptly take the necessary actions to assist them.
We will inform our customers of normal process time, when they can expect completion and any delays that may arise in the process.
We will respond to website questions/requests within 24 hours during normal business hours.
We will finish our encounters with our customers in a courteous and professional way.
If you have any questions, please Call our Customer Service at 1-866-977-0888 in the U.S. or 1-616-803-7881 outside of the U.S.
Revised August 9, 2017